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Why License Coop Content?
Industry-leading course options available from our large selection of entertaining and engaging video-based training including AML, BSA, UDAAP, Fair Lending, ECOA, RESPA, HMDA & more.
License our content and run it in your LMS to assign courses at your discretion. Content delivered directly to you as SCORM files for easy integration.
Full access to courses throughout your contract timeline — assign courses on your schedule. Track and report based on your LMS’s capabilities.
Includes all future course updates or revisions. Unique per user/per month pricing model allows for payments throughout the contract length.
Check out our our full content licensing summary of services below!
Give your team the training to help them succeed
- Regulation N: MAPs Advertising Rule --- (39 Min) [ADV006]
The Mortgage Acts and Practices Rule (Regulation N) defines the rules of advertising. This course details the things you need to know to ensure your advertising is compliant with laws and regulations. - Managing Your Social Media Risks --- (16 Min) [ADV007]
Ken provides insight on setting up social media for advertising and what to watch out for so originators can be compliant. - Regulation Z: Advertising Compliance --- (12 Min) [ADV008]
A look at illegal advertising and what originators can and cannot do when advertising. - The Latest in Advertising --- (19 Min) [ADV009]
Ken and Sawyer dive into what’s happening with compliance in advertising in 2021. What regulators are watching for and how they discover illegal practices are revealed in this 20 minute course. - Social Media Best Practices --- (25 Min) [ADV010]
A closer look at how social media is being scrutinized by state regulators and how originators can responsibly use this platform to advertise.
- AIR & Dealing With Appraisers --- 16m [AIR001]
Ken and Annie discuss the rules around communicating with appraisers and how AIR came into being. Theybreak down the “do’s” and “don’ts” for handling appraisal discrepancies and appraised values, and how today’soriginators and realtors are still finding ways to violate AIR.ising Rule --- (39 Min) [ADV006]The Mortgage Acts and Practices Rule (Regulation N) defines the rules of advertising. This course details the things you need to know to ensure your advertising is compliant with laws and regulations
- BSA/AML Foundations --- (32 Min) [BSA001]
Foundational information about the Bank Secrecy Act and Anti-Money Laundering. - Red Flags Foundations --- (12 Min) [BSA002]
Explains the reach of the US PATRIOT Act and why it was created. - The USA Patriot Act --- (7 Min) [BSA003]
This mini course explains the reach of the US PATRIOT Act and why it was created. - Bank Secrecy Act/Anti-Money Laundering/Suspicious Activity Reporting --- (16 Min) [BSA004]Ken covers the basics of the BSA, a good AML program, filing SARs, and addresses some common BSA questions from viewers.
- Customer Information Program Basics --- (16 Min) [BSA005]An overview of BSA-CIP and some vital tips to stay compliant.
- Red Flags: The LO Perspective --- (18 Min) [BSA006]
Annie and Johnny use the loan officer’s perspective to examine identify theft red flags. They point out some other common signs of fraudulent activity and explain the Red Flags Rule of 2008. This course covers best practices for loan officers, as they act as the first line of defense in spotting identity theft and other signs of foul play. - BSA AML: Marijuana SARS and more ---
28m [BSA007] Brian and Ken will cover BSA & AML from multiple angles, cover the exam updates from 2020 and 2021, explainthe cannabis and hemp updates, cover the four pillars of a BSA/AML program setup, and examine multiplecase studies. They will do all of that while bringing humor and experience to illuminate the topics and create anenjoyable learning experience for viewers.
- The Value of Being Compliant ---(8 Min) [ETH001]
Reviews the benefits to LOs for being compliant and maintaining good ethics. - Ethics Case Studies --- (25 Min) [ETH003]
This series reviews multiple case studies to discuss ethical implications of "borderline" unethical practices. - The Definitive Guide to UDAPP --- (23 Min) [ETH004]
Ken and Nathan take a close look at the different acts and practices that UDAAP addresses. - Detecting and Preventing Elder Financial Abuse --- (22 Min) [ETH005]
Ken focuses on some common signs of elder abuse and how you can play a role in preventing it. - Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) --- (19 Min) [ETH006]
This course defines key terms around UDAAP, examines some UDAAP violations, discusses strategy to avoid involving yourself in such practices, and shares some recent updates. - UDAAP: Unfair vs Deceptive vs Abusive --- 19m [ETH007]
Ken and Annie take a deeper look into UDAAP and the rules of advertising. This course is a must-see for all loanofficers in the mortgage industry, as we attempt to make sense of one of the most misunderstood laws in the - Elder Abuse: Observation & Action --- 26m [ETH008]
Ken and Annie dive into discussing one of the most abused demographics in the lending space; with perhaps alittle misunderstanding as to who is abusing whom. This course covers not only “elder abuse”, but also steps youcan take when you encounter suspicious activity aimed at this particular group
- ECOA: Foreign Language Transactions --- (9 Min) [FL005]
This course covers the ADA, Title III, ASL/deaf disclosures, and foreign languages. - BancorpSouth Case Study --- (40 Min) [FL006]
A review of one of the more significant cases of current day redlining and the allegations against Bancorp South. - Redlining --- (38 Min) [FL007]
We discuss the history of redlining in the United States and look at some specific case studies where it was used to cause harm. - ECOA: A Deeper Look --- (25 Min) [FL008]
This series reviews the Equal Credit Opportunity Act. What you can and cannot do during the application process and how to avoid accidental discrimination. - The Equal Credit Opportunity Act (ECOA) --- (19Min) [FL009]
This series reviews the Equal Credit Opportunity Act. What you can and cannot do during the application process and how to avoid accidental discrimination. - Fair Lending: “The Company you Keep...” --- (23 Min) [FL010]
Ken and Johnny take a look at Fair Lending in 2021 and what regulators are looking out for.
- FCRA & What You Can Say --- 19m [CRED001]
Ken and Annie break down the ingredients of credit reporting and how FCRA protects consumers from unfairpractices. They briefly discuss the history of credit reporting, prohibited acts, and why we use FICO scores inlending. Finally, Ken and Annie look down the road at the future of credit reporting and why it has become a hottopic in 2021.
- ESIGN Act: Doing it Right --- (8 Min) [COM005]
How to ensure you’re disclosing correctly with E-Signatures. - NMLS Licensing: Origination Activity --- (15 Min) [COM006]
Ken discusses the SAFE Act, TILA, taking an application, who should have a license, and what constitutes licensed/unlicensed activity. - QM/ATR: Qualified Mortgage and Ability to Repay --- (29 Min) [COM008]
This series dives into Qualified Mortgage and Ability to Repay; the history, the law, and the reasoning behind the act. - Credit Repair Organization Act (CROA) --- (31 Min) [COM009]
The specifics of the Credit Repair Organizations Act are discussed, including its history, reasoning, and the law itself. - Fair and Accurate Credit Transactions Act (FACTA) and Fair Credit Reporting Act (FCRA) --- (15 Min) [COM010]
If you're wanting to know about FCRA and FACTA, you'll find all the facts in this course. - HMDA: Basics --- (28 Min) [COM011]
This series takes a look at HMDA in 2019 and covers the basics of the act. - Transitioning to the New URLA --- (38 Min) [COM013]
The course breaks down the changes to the URLA in 2021 and discusses the HMDA rule implementation. - HMDA: Collecting Data --- (15 Min) [COM014]
Why do we collect HMDA data when taking loan applications? Here's everything you need to know about how that data is used, and how to explain it to borrowers. - QM ATR: Rules, Factors, and Misunderstandings --- (24 Min) [COM015]
Brian and Ken will clarify where and when the QM/ ATR rules apply, go over some misunderstandings regarding QM/ATR, cover the ATR Factors, explain things like the general rule and adjustable-rate rule, and talk about what goes into Seasoned QMs, and more. They will do all of that while bringing humor and experience to illuminate the topics and create an enjoyable learning experience for viewers. - Servicemembers Civil Relief Act (SCRA) --- (23 Min) [GEN001]
Ken and Johnny discuss the often-overlooked Service members Civil Relief Act. This important act covers protections for active-duty service members for (pre-service) debts. The class clarifies who is/is not covered; transactions are covered and provides a high-level overview of various protections available for service members. The SCRA is often confused with the MLA and we set out the boundaries for each. The class also provides a fast-past Q&A on SCRA and concludes with a Foreclosure Consent Order and a complaint trend report. Key ideas for students to learn - SCRA vs MLA; the 6% Rule and Timing differences between Mortgages and credit card type debt; Foreclosure Protection; and Default Judgement Protection. Lastly, we want students to be a “resource” but not answer complicated military rights questions - LOs should direct borrowers to military in-take sites. - SAFE Licensing: Don’t Risk It --- 37m [SAF001]
Brian and Ken will cover NMLS Licensing and the SAFE act, go over the NMLS Consumer Access portal, and explainMLO Disclosures, Updates, and Attestations while hitting case studies that cover a variety of licensing relatedmissteps. They will do all of that while bringing humor and experience to illuminate the topics and create anenjoyable learning experience for viewers. - National Flood Insurance Program: Flood Insurance Requirements --- 17m [INS001]
Ken and Annie take us on a guided tour through the ever-changing world of flood insurance, and the timelines ofdifferent requirements. This course goes over flood and some of the more unique types of coverage such as lavainsurance. If you ever wanted to understand flood insurance and how to handle transactions during a disaster -this is the course for you.
- How to Be Compliant --- (16 Min) [GLB003]
The Gramm-Leach-Bliley Act is all about protecting customer data. In this course, Ken describes how to be GLBA-compliant. - The New Normal (2021) --- (21 Min) [GLB004]
Ken and Sawyer go over what GLBA is, what the current enforcement landscape is, recent case studies, and what you need to do as the world continues to shift more towards digital communication.
- Consumer Complaints: A Good Way to Grow --- (8 Min) [CC003]
Ken talking about the CFPB's complaints, and why it's worth spending the effort to collect comprehensive complaints. - Consumer Complaints: A Deep Dive --- (16 Min) [CC005]
How do you accurately collect and organize consumer complaints? We talk best practices and how complaints can actually make you better. - Consumer Complaints: Strategies and Tactics --- 20m [CC006]
Ken and Annie take us through consumer complaints, and how not to handle them. Flavored with personal stories,and social media best practices this course is a must-see for anyone who has direct contact with a customerever. This course also covers ways to make sure that you are prepared for the CFPB if they come knocking. In thewords of Ken and Annie, “Log-it”!
- Information Security: Social Engineering and Office Security --- (7Min) [CYB001]
How you can protect your data, your documents, and borrower identity. - Cybersecurity Best Practices --- (9 Min) [CYB002]
Dives into brute force hacking and secure password management. - Cybersecurity: Working Remotely --- (18 Min) [CYB003]
A quick overview of best practices when working remotely and keeping borrower data secure.
- TRID: Defining an Application --- (9 Min) [TR008]
Discusses the TILA-RESPA Integrated Disclosure while touching on ECOA, RESPA, HMDA, and Applications. - Will it RESPA? --- (31 Min) [TR009]
This series takes an in depth look at RESPA Section 8 and the common misconceptions and violations. - TRID: Tolerance Violations (2021) --- (7 Min) [TR011]This course explains fee types and allowable fee adjustments according to TRID.
- Will it RESPA? Ep. 2 --- (42 Min) [TR012]
Brian & Ken discuss REPSA 8(a) kickbacks with an eye toward end-of-year holiday parties. The class covers a high-level overview of RESPA and then goes into specifics on RESPA kickbacks. This includes how to correctly classify a “kickback” and what is allowed as a normal promotional/educational activity. We drill down on holiday gifts, parties, and co-marketing activities. The class also provides an overview of real estate agent co-marketing requirements - the goal is to get loan officers to be aware of their marketing partner requirements and limitations.