Connect Internal Docs to Custom Collections

By

Knowledge Coop

Dec 16th, 2025

When knowledge flows freely, teams perform better. This feature upgrade makes it easier to connect your organization’s internal documents to Coop AI Custom Collections, so critical information stays organized and accessible without added overhead.

Share Policies Without the Extra Steps

Any new or existing internal document in your Enterprise Coop can now be added to a Custom Collection directly from the file’s page. Create a new collection instantly or add a document to an existing collection in a few clicks. The content will remain on your intranet and become available in the designated Coop AI collection. 

For admins who prefer working in the backend, files can also be searched and added directly from within a Custom Collection.

A Single Source of Truth

This release makes it simpler to keep company knowledge current! When a document is updated, its latest version is automatically reflected everywhere it’s used, including across Coop AI.

No more uploading and managing duplicate files. Your internal document is the single source of truth.

AI Answers Backed by Citations 

Coop AI responses now include direct citations to the source document from Global and Custom Collections. This makes it easy to validate answers, understand context, and open the original file when needed.

The result is AI you can trust, backed by your internal knowledge and industry guidelines.

Learn more about Coop AI for your business and schedule a demo here

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