.png)
By
Natalie Bruno
•
July 20, 2026
AI is changing the way mortgage companies work, and now the rules are changing too.
With new AI governance requirements from Fannie Mae and Freddie Mac, lenders are expected to understand how artificial intelligence is being used across their organizations, evaluate the risks of those tools, establish internal policies, and ensure employees are trained on responsible AI use.
To help organizations get started, we've released two new AI governance training courses.
AI Policy Implementation for Mortgage Companies is built for compliance leaders and administrators responsible for creating and managing an AI governance program. It covers the practical steps of inventorying AI tools, evaluating risk, documenting decisions, and building a process that can evolve as AI does.
Employee AI Policy Awareness is designed for the rest of your team. It helps employees understand how AI should be used at work, why company policies matter, and the role everyone plays in protecting borrowers, data, and your organization.
Together, these courses give your organization a strong starting point for AI governance.
No two AI governance programs will look exactly alike. Every company has different policies, approved tools, and risk tolerances.
These trainings are designed to give your team the knowledge they need while supporting your organization's own AI policies and procedures—not replacing them.
If you're an Enterprise Coop client, these courses are available now for your organization in Admin Coop.
Looking for AI governance training for your branch or team, but not a current Coop client? We'd love to help. Reach out to our team at info@knowledgecoop.com to learn more about the training and how we can help you build an AI governance program that works for your organization.